+971 55 828 4046
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+971 55 478 1943
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Hamdan Street
Abu Dhabi, UAE
08:00 AM to 6:00 PM
IT Services in UAE

In SMART Systems, creativity is boundless; thus, doors are opened to state-of-the-art technologies and inventively engineered solutions to put our valued clients at the top of the innovation industry.

Annual Maintenance Contract
Maintenance of IT infrastructure has become essential to various customers looking for better and better option to keep their system up running with minimum downtime. Smart Software systems and solutions offers Annual Maintenance contract, comprehensive for IT infrastructure includes hardware and software support.
Information Management
Smart Systems turns organization's information into actionable intelligence by driving technology-enabled business techniques. Information management provides services to deliver the intelligence that leads to smarter decision-making.Smart Systems provides process of managing, monitoring and reporting on technology and business services.
Specific Services
IT services provided by Smart Systems allows operations to manage and observe the status of IT services, and ensure that business service levels along with IT service levels are always in a state of compliance and made visible to stakeholders. As part of its IT Services, Smart Systems provides the following specific services to help clients develop, manage and optimize their service-delivery capabilities.
Service-Desk Implementation
According to current scenario, demand for 24/7 technical support has become higher. Smart Systems helps clients design and implement IT service-desk support capabilities based on IT Infrastructure Library practices to meet each client's specific service requirements.
Management & Governance
Smart Systems offers a pragmatic roadmap to help its clients manage and exceed customer expectations for IT service delivery. The first step enables understanding and defining the IT services to be offered. Step two involves creating the service level agreements, the organizational structure, governance models, and the service design and action plans to achieve customers objectives.
Service-Desk Outsourcing
Smart Systems Service Desk Outsourcing provides clients with a single point of contact for any technology service incidents and requests, improves first-contact issue resolution with proprietary troubleshooting processes and tools and seamlessly manages all escalated incidents and problems as well.